Documents
Privacy policy
What we collect, why, and how long we keep it. Without the legal fog.
Who processes the data
The controller of personal data is ___ (name, registration number, registered address). Contact for data questions: [email protected].
What data we collect
- At sign-up — the nickname, the e-mail address, the password hash. The password itself is not stored and cannot be recovered.
- When you join a game — the IP address, the device identifier (HWID), the session time. These are needed to stop ban evasion and account theft.
- On purchase — the transaction id, the amount, the contents of the order. Payment details never reach us: they are handled by Tebex Limited as the seller of the digital content.
- In game — game progress, chat messages, actions related to moderation.
- When visiting the site — technical web server logs.
What for
- So the account works: signing in to the launcher, the servers and the shop.
- To deliver what was paid for and to look into disputed purchases.
- To enforce the rules: investigating violations, bans, appeals.
- To keep things safe: protection against password guessing and ban evasion.
How long we keep it
- Account data — for as long as the account exists.
- Login logs and HWID — ___ months.
- Purchase history — for the period required by accounting rules.
- Game chat and moderation logs — ___ months.
Who we share it with
We do not sell data. It is shared only with processors the service cannot run without: the payment platform Tebex Limited, the hosting provider ___, the service that sends transactional mail ___, and where the law requires it.
Your rights
You can request a copy of your data, correct it, delete the account, restrict processing or withdraw consent. Requests go to [email protected]; we answer within 30 days. If you are in the EU you also have the right to complain to the supervisory authority of your country.
Deleting an account is irreversible: game progress, the coin balance and purchases are not restored.
Children
The service is not intended for children under ___. If such data has reached us by mistake, write to us and we will delete it.
Changes
We announce material changes in the news and by e-mail at least 14 days in advance. Last updated: ___.